Regulated by NDPR · FCCPC Licensed Banking Services

Policies for Chalifin Limited

This page outlines how we protect your data, deliver services, and communicate with you.

← Back to chalifin.com

Privacy Policy

Effective Date: 10/29/2024

1. Introduction

At Chalifin Savings, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, and information required to set up your account for savings and utility bill payment purposes.
  • Transaction Data: Information about activities within the app, including amounts, dates, and types of transactions (e.g., utility bill payments, airtime top-ups).
  • Device Information: Data related to your device, operating system, and IP address to improve our app and ensure account security.

3. How We Use Your Information

We use your information to:

  • Facilitate savings contributions and utility payment services.
  • Improve app functionality and provide an enhanced user experience.
  • Communicate with you regarding updates, transactions, and special offers related to the app.
  • Comply with applicable laws and regulations.

4. Sharing of Information

We do not sell or rent your personal information. We may share it with trusted third-party providers (e.g., payment processors) as needed to deliver services and as required by law.

5. Data Security

We implement robust security measures to protect your data, including encryption, secure servers, and access controls.

6. Your Rights

You have the right to:

  • Access, correct, or request closure of your personal information. It is important to inform you that closure of an account does not guarantee deletion of the account; we never delete accounts or transaction histories.
  • Opt out of promotional communications at any time. As long as you do not close your account, you may continue to receive information related to our services.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted in the app and become effective immediately upon posting.

Headquarters

City mart plaza shop no. FTFC2,
No. 23B New Market Road,
Opp. St John Catholic Church, Onitsha, Nigeria

Email Us

support@chalifin.com

Call Us

+234 707 232 0235